This course is designed to provide leaders with skills to coach and mentor their team members effectively.

  1. Introduction to Coaching and Mentoring
    • Definition of coaching and mentoring
    • Understanding the difference between coaching and mentoring
    • The benefits of coaching and mentoring for individuals and organizations
  2. Active Listening and Questioning
    • Developing active listening skills
    • Asking effective questions
    • Encouraging open communication
  3. Goal-Setting and Action Planning
    • Setting SMART goals
    • Developing action plans
    • Encouraging self-reflection and self-awareness
  4. Providing Feedback
    • Types of feedback
    • Giving and receiving feedback effectively
    • Addressing resistance to feedback
  5. Coaching and Mentoring Models
    • GROW model
    • OSCAR model
    • Other coaching and mentoring models and frameworks
  6. Building Trust and Rapport
    • Building relationships with team members
    • Establishing trust and rapport
    • Creating a safe and supportive environment for coaching and mentoring
  7. Overcoming Challenges
    • Addressing challenging coaching or mentoring situations
    • Managing conflicts
    • Managing confidentiality and boundaries
  8. Evaluation and Feedback
    • Evaluating coaching and mentoring programs
    • Gathering and analyzing feedback from team members
    • Continuously improving coaching and mentoring programs


Dr Adetunji Adegbesan
(Founder & CEO, Gidi Mobile)


25% Offline, 75% Online

Other Details

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