This course focuses on developing the skills needed to effectively manage emotions, understand others’ emotions, and build strong relationships.

  1. Introduction to Emotional Intelligence
    • Definition of emotional intelligence
    • Understanding the benefits of emotional intelligence
    • The impact of emotional intelligence on personal and professional success
  2. Self-Awareness
    • Understanding your emotions
    • Recognizing emotional triggers
    • Developing self-awareness strategies
  3. Self-Management
    • Managing emotions effectively
    • Developing emotional self-control
    • Coping with stress and difficult situations
  4. Social Awareness
    • Understanding others’ emotions
    • Empathy and perspective-taking
    • Developing social awareness strategies
  5. Relationship Management
    • Building strong relationships
    • Developing effective communication skills
    • Resolving conflicts and managing difficult conversations
  6. Building Resilience
    • Building resilience in the face of challenges
    • Coping with failure and setbacks
    • Developing a growth mindset
  7. Mindfulness
    • Understanding the benefits of mindfulness
    • Practicing mindfulness techniques
    • Incorporating mindfulness into daily life
  8. Diversity, Equity, and Inclusion
    • Understanding diversity, equity, and inclusion
    • Developing strategies for building inclusive environments
    • Addressing unconscious bias and microaggressions



25% Offline, 75% Online

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