Foundations of Leadership

Course Outline

1. Introduction to Leadership
   • Definition of leadership
   • The difference between leadership and management
   • The importance of leadership in organizations
2. Communication Skills
   • Verbal and non-verbal communication
   • Active listening
   • Communicating with diverse groups
3. Decision-Making
   • Decision-making styles
   • The decision-making process
   • Ethical decision-making
4. Problem-Solving
   • Identifying and defining problems
   • Analyzing problems
   • Developing and implementing solutions
5. Team Building
   • Understanding team dynamics
   • Building effective teams
   • Strategies for developing team cohesion
6. Conflict Resolution
   • Causes of conflict
   • Conflict resolution strategies
   • Managing difficult conversations
7. Motivation
   • Motivation theories
   • Strategies for motivating individuals and teams
   • Recognizing and addressing demotivation
8. Time Management
   • Time management strategies
   • Goal setting and prioritization
   • Overcoming time management challenges
9. Feedback and Performance Management
   • Giving and receiving feedback
   • Strategies for effective performance management
   • Creating a culture of continuous improvement
10. Leadership Development
    • Self-awareness and self-reflection
    • Personal leadership style
    • Developing a leadership development plan

Facilitator

Pedro Omontuemhen
(Partner, PwC)